Main Features
Manage Account
Statements
Simplify your task management and easily track your invoices, balances, and transaction history all in one place.
Download both full and suppressed invoices effortlessly, and make secure payments against raised invoices
Store and access your receipts hassle-free for future reference
How It Works
Registration
Only existing SMSA customers can register using their Customer ID and Registered Email ID.
- The user needs to verify details to secure account access
- Super users can authorise secondary user access.
- Both Super and secondary users can view statements, invoices and make payments.
Invoices
Explore and manage your invoices effortlessly.
- View both past and new invoices conveniently.
- Download invoices in PDF or Excel format for your records.
- Make secure payments directly against your invoices.
Pay online
Settle your invoices online Securely.
- Pay partially or in full for raised invoices.
- Use our secure payment gateway for hassle-free transactions.
Receipts
Access and store your cleared invoice receipts effortlessly.
- View and download receipts for both partial and full payments.
- Organize your financial records with secure and easily accessible receipts.
- Conveniently store receipts for future reference.
Statements
Easily track your financial history and balances.
- View and download comprehensive PDF or Excel statements.
- Check balances, transactions, and partial statements effortlessly.
Open a dispute
Voice your concerns with our hassle-free dispute process.
- Initiate a dispute for invoices, transactions, or receipts.
- Raise a ticket and track updates for a transparent efficient resolution process.
About SMSA Express
Efficient Logistics Solution
SMSA Express, a courier industry leader since 1994, has built a robust business platform serving tens of thousands of businesses and individuals. We are Committed to providing maximum reach around the world with highest quality of service.
Learn More
Streamline Your Billing &
Financial Management Procedures
Frequently Asked Questions
To register, you must be an existing SMSA customer. Use your Customer ID and registered Email ID to sign up. Follow the on-screen instructions to verify your details and set up your account.
Only existing SMSA customers can register. Both Super Users and Secondary Users can create accounts, but only Super Users have the authority to approve Secondary User access.
Click on the "Forgot Password" link on the login page and follow the instructions to reset your password. An email with a reset link will be sent to your registered Email ID.
Yes, Super Users can authorize Secondary Users to access the account. This feature helps businesses manage their billing information by allowing multiple authorized users to view statements, invoices, and make payments.
Once logged in, navigate to the "Invoices" section. Here, you can view both past and new invoices. You can also download them in PDF or Excel format.
Yes, the portal allows you to securely pay your invoices online. You can choose to pay partially or in full using our secure payment gateway.
Go to the "Receipts" section on the portal. You can view and download receipts for both partial and full payments. Receipts are stored securely for future reference.
Our secure payment gateway accepts various payment methods, including credit cards, debit cards, and online banking. Check the payment section for the latest options.
Yes, you can track your financial history easily by visiting the "Statements" section. You can view and download comprehensive financial statements that show balances, transactions, and partial statements.
Navigate to the "Open a Dispute" section, select the relevant invoice or transaction, and fill out the dispute form. You can track the progress of your ticket through the portal until it is resolved.
After logging in, click on "Profile Settings" to update your information. You can modify your contact details, password, and notification preferences.
Yes, if you are a Super User managing multiple customer accounts, you can access and switch between them from your profile dashboard.
Your account balance can be viewed under the "Account Dashboard" section. It displays all outstanding balances, due dates, and recent transactions.
Your account information is updated in real-time as you interact with the portal. Any changes made will be reflected immediately.
You can easily track your shipment by visiting the "Tracking Shipment" section on the portal. It provides real-time updates and detailed progress as your shipment moves through our network, ensuring you stay informed at every step.
